Last Revised: 01 July 2014


We are committed to protecting your privacy online. We take the privacy of all our customers and website users very seriously and take care to protect your information.

We have developed this policy because we want you to feel confident about the privacy and security of your personal information.

We are only responsible for the privacy practices and security of this site. We advise you to check the privacy and security policies of other websites you visit.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What does this privacy policy cover?

This privacy policy only applies to how we deal with your personal information and what information we collect. This website contains links to other websites which are provided for your convenience. We have also partnerships with a number of other sites but this policy does not apply to any other company or to any other company’s websites even if you access them through our site. If you disclose your personal information to other companies your information will be dealt with according to their privacy practices.

What information do we collect?

We will require you to register to access any member’s areas of the website and to use any of the website features.

In order to provide you with services, we hold only a minimal amount of information on each registered member. In order to register, we require a valid e-mail address and password.

To use some of our services, we will also require additional personal information including your name, company name (if applicable) and address. Depending on your chosen payment method, we may also require your bank account details or other details in order to process payments. This information is strictly controlled and subject to our security measures and will not be shared with any third parties.

In addition to the above, we collect information on your preferences when you complete our on-line questionnaires or polls. We may also collect information on your online activities. From time to time we may also ask for additional personal information to provide you with our services. You may always opt-out of participating in such services.

Like the majority of other websites, we use cookies. To learn more about how we use cookies, see the section below.

Additionally, when you visit our website we automatically log the information of your movement through the site. This could include how you got to the site, your IP address and what you look at while on the site. It allows us to provide for a better web-browsing experience.

How do we use your information?

We use anonymised information to help us understand more about how our web site is used, to improve our site. We use your contact details to send you information – electronically or otherwise – about us and our products which we think may be of interest to you.

Occasionally, we may pass your postal and/or e-mail address on to selected third parties so that they may send you offers that may be of interest to you. Unless you have informed us that you do not wish to receive further information about our products and those of our affiliates and partners, we and they may send you marketing communication. You may opt-out of this at any time through your user settings.

The collection of data by us through registration on third party sites may lead to your data also being held by that third party site. The data registered on that third party site is not governed by this privacy policy or terms and conditions.

We may collect personal data from other sources in order for us to hold a more accurate profile.

From time to time we will perform analysis on our member and transaction databases. The results of this analysis may be released to third parties, but only in aggregate form and will contain no personal information at all. We may also use transactional data to update your profile so that we can offer you similar products that maybe of interest to you based on this data.

Your personal data may be disclosed if we, or an entity processing your data on our behalf are compelled to do so by law or receive a valid, legally compliant request by a law enforcement or governmental authority.

Controlling your personal information

You can change how your personal information is used by updating details on the “Contact preferences” page which is available in “My account” area. Please allow 30 days for any changes to become fully effective.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or send us a message from within “My account” area. We will promptly correct any information found to be incorrect.

Should you wish to close your account, your personal identifiable information and data will also be removed from our files. We may hold on to anonymised data for the purposes of quality control and improvement of our website and service.

If you reopen an account with our website, you will have to input all your information again.

Use of Cookies

Cookies are very short text files which many web sites transfer to your hard disk. We may use cookies to track information and website usage. Information supplied by cookies can help us to provide you with a better online user experience. On our clients’ sites we may use cookies for the purpose of tracking visitor numbers, advertising or sale information.

When using our website, you agree that we may use cookies.

Although we use cookies, some parts of our site can be accessed even if your cookies are turned off. However, you may find there are parts of the site which you cannot access if your cookies are turned off.

Please be aware that this activity does not collect any personal information that can be used to identify you in any way.

If you want to know more about cookies please go to which explains how cookies work and how you can manage their use.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our security regime is under constant review and we strive to keep up with current best practices.

Links to other websites

Links to other web sites are provided in good faith and for information only. We are not responsible for the materials contained in any web site linked to this site as these are operated by third parties.

Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and always look at the privacy statement applicable to the website in question.